These terms and conditions are for you to help and as a guide for buying products through the online Resource Pages vaperanker.com.
In addition to these terms and conditions, legal relations arising from the purchase of products through an online Resource Pages are regulated by legal acts in force in the United States.
- General information
1.1 Vape Ranker is a service provider created by which the online Resource Pages vaperanker.com mediates in selling products to the service user.
1.2 Customer – a service user who placed an order in the online Resource Pages vaperanker.com and identified himself by entering his personal data in the order.
- Service user
2.1 Users of the service may be:
1) An individual at least 18 years old
2) A legal entity.
2.2 The user of the service confirms that he is an individual who is at least 18 years old.
2.2.1 Based on the foregoing, from Vape Ranker, it would be reasonable to expect that the user of the service is at least 18 years old.
2.3 Vape Ranker has the right to refuse to conclude a sales contract if the company becomes aware that the user of the service is an individual under the age of 18 years.
3.2 Vape Ranker has the right to change the prices displayed in the online Resource Pages at any time.
4.1 The availability of products displayed in the online Resource Pages may vary according to the situation in the warehouse or due to technical problems in the programs of the online Resource Pages.
4.2 If the product is out of stock, or if it turns out that the actual delivery time will be longer than indicated on the product page, or that the order cannot be completed, an online Resource Pages employee will contact you and suggest a possible new delivery time or replace the product with an equivalent other product at the same price and the same quality, or the money for the product will be returned. The money will be returned to you without delay, but no later than within 14 days after placing the order.
4.3 Product information is regularly monitored and updated. Since your last visit data could be updated.
- Making a purchase
5.1. When making a purchase in the vaperanker.com online Resource Pages, proceed as follows:
1) Select the desired products and enter the data required to fill the order (name, surname, contact phone number, email address, shipping address and postal code);
2) Select the appropriate delivery method;
3) After placing the order, we will send an order confirmation to your email address;
4) Pay for products using a bank link in the Internet bank or credit card, PayPal or bank transfer. When paying by transfer, use the data specified in the order confirmation;
5) We will issue you the goods after you submit your order through the online Resource Pages and pay for it.
- Delivery terms
6.1 When placing an order, we ask you to monitor the accuracy of the provided contact information in order to avoid delays and misunderstandings in the delivery of products. Vape Ranker and the courier company are not responsible for the delay in delivery of products and misunderstandings that have arisen if the delay or misunderstanding is caused by inaccuracy or incorrectness of the data submitted by you during the ordering process.
6.5. All products in stock are shipped throughout the United States within 1-3 business days.
- Termination of the contract
7.1 If, after submitting an order and prior to its fulfillment by Vape Ranker, you wish to terminate the contract, please notify us as soon as possible at the email address or call customer support at Enter the number in the email order that you want to cancel and add your contact information (name, surname, date of the order, contact phone number).
7.3 We will transfer the amount paid by you immediately, but not later than within 14 days from the date of receipt of the termination notice.
7.4 The money will be transferred to the same current account from which Vape Ranker received the money.
- Right of return
8.1 For goods purchased in the online Resource Pages, the right to return it is valid for 14 days from the moment of receipt of the goods.
8.2 In the case of return of goods, proceed as follows:
2) Upon termination of the contract, you should immediately return the purchased item, but no later than within 14 days after notification of the termination of the contract.
3) make sure that the returned product is fully packaged, is in the original packaging and not used; when returning to the product should be attached to the original invoice.
8.3 If, after returning the product, it turns out that the product does not meet the conditions specified in clause 8.2 of the Agreement on the use of the online Resource Pages, the money will not be returned to the service user and the returned product will remain in storage and the service provider. Costs associated with the return of goods accepted for storage, covers the user of the service.
8.4 When returning money is transferred back to you immediately, but no later than within 14 days from the date of return of the product; Returns are not subject to postage, except when the product does not match the order.
8.5 Goods that do not meet the order, you are entitled to exchange within 14 days.
8.6 Money will be transferred to the same current account from which Vape Ranker received the money.
- Warranty and return of non-compliant products.
9.1 Vape Ranker is responsible for non-compliance of the product with the requirements and for defects detected within 2 years from the date of transfer of the products to you.
9.2 Vape Ranker is not responsible for:
1) deterioration / damage of the product due to your fault;
2) defects caused by improper use of the product;
3) normal physical wear of the product during normal use.
9.3 In the case of returning a product that does not meet the requirements, the amount paid for the product (together with the cost of transportation) is transferred to your specified bank account no later than 30 days from the date of receipt of the message about the desire to cancel the order and return the product.
9.4 Trade warranty does not apply to the evaporator. The evaporator is a consumable part, more details about the use of which can be read HERE .
9.5 Battery warranty – 3 months or 300 charging cycles.
9.6 A document confirming the validity of the warranty on the purchased product is a commercial invoice and / or purchase receipt.
- Personal data and their processing
10.1 All personal customer data that has become known to the company during the visit to the online Resource Pages and making purchases are treated as confidential information.
10.2 The source of personal data is the emergence of customer relations when registering an order in an online Resource Pages.
10.3 When requesting credit card information, a secure connection and security systems are used. An encrypted communication channel with banks guarantees the security of your personal data and bank details. The service provider does not see the entered credit card details. For the conclusion of the transaction, the cardholder is sent to the protected environment of (Bank Card Center).
10.4 The personal data necessary for the sale of the goods to you is sent to the chosen courier service provider.
10.5 Vape Ranker undertakes not to transfer personal data to unauthorized persons.
10.6 You have the right to check personal data concerning you, as well as you can change them and ask for their removal.
10.7 The user of the service agrees to Vape Ranker to send an order confirmation to the e-mail address entered when placing the order.
Claim terms. The consumer has the right to make a claim about the product or service if the product or service does not meet the terms of the contract within two (2) years from the date of purchase.
The claimant must have a document confirming the purchase or service (check, receipt, invoice), on the basis of which the buyer confirms the date of purchase. The consumer must inform the seller about the non-compliance of the thing with the terms of the contract, within two months, after he learned about the non-compliance.